Navigating Search Results within Microsoft Teams – an end-user journey
Hunting through search results can often feel like a daunting task for a user. Here are some tips to help make your journey a little easier.
How to search
Within your current chat
If you are in a long conversation with someone and you need to find a specific message, press Ctrl + F on your keyboard. It will bring up in the search box /find and the name of the person you are chatting with to set the scope for your search to that message.
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Once your press Enter, the results will show in the left-hand side as well as navigate to where in your message you mentioned the term to search for.
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All chats
For all chats/messages, type a term and then press Enter in the results. You will want to select the messages tab from the top to focus on your messages.
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You can then use the filters at the top to help further refine the messages that you were looking for such as
- if the message was in a chat or within a channel
- a timeframe in which the message happened (know that some organization gave governance limitations on how long individual chat messages are stored
- If the message @ mentioned you
- If it had an attachment such as a document or an image
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You can also see your most recent searches when you place your cursor in the search box before typing.
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